Privacy Policy

Last Updated: September 25, 2025

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email, and location.

  • Usage Information: Task history, chat history, image and video uploads.

  • Employee Location Data: Collected only with explicit consent.

  • Analytics Data: Collected through Google Analytics and similar tools.

2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve LadiDone’s services.

  • Facilitate communication between users.

  • Personalize and optimize user experience.

  • Monitor app performance and usage trends.

  • Comply with legal, regulatory, and security obligations.

  • Prevent fraud, misuse, or unauthorized activity.

3. Data Sharing & Third-Party Services

  • We do not sell or rent user data to third parties.

  • We may share limited information with trusted third-party providers (e.g., cloud hosting, analytics, AI translation services) solely to operate and improve the app.

  • We use Google Analytics for app performance monitoring.

  • Payment processing is handled exclusively by Apple and Google. LadiDone does not process or store payment card details.

  • Data may be disclosed if required by law, legal process, or to protect the rights and safety of LadiDone, its users, or others.

4. Data Retention & Deletion

  • Users may delete their accounts at any time via Settings.

  • Upon deletion, most personal data is removed from active systems.

  • Certain information may be retained as required for legal, regulatory, tax, or security purposes, or for legitimate business needs such as fraud prevention.

5. Security Measures

  • We implement industry-standard technical and organizational safeguards to protect user data.

  • Despite these measures, no system is completely secure. Users are responsible for protecting their account credentials and taking reasonable precautions.

6. Age Restrictions

  • LadiDone is not directed at children under the age of 13.

  • Users must be at least 13 years old to use the app.

  • Certain features (such as managing service providers or entering into agreements) may require users to be at least 18 years old.

7. International Data Transfers

  • If you access LadiDone from outside the United States, your data may be transferred to and processed in the U.S. or other jurisdictions that may not provide the same level of data protection.

8. Your Privacy Rights (GDPR & CCPA/CPRA)

Depending on where you live, you may have specific rights regarding your personal information:

  • Access & Portability: Request a copy of the data we hold about you.

  • Correction: Request correction of inaccurate or incomplete information.

  • Deletion: Request that we delete your personal data, subject to certain legal or contractual obligations.

  • Restriction & Objection: Request restrictions on certain processing or object to our processing of your data.

  • Opt-Out of Sale/Sharing: LadiDone does not sell user data, but California residents may request confirmation.

  • Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

To exercise these rights, please contact us at hello@ladidone.com. We may require verification of your identity before fulfilling requests.

9. Changes to Privacy Policy

We may update this Privacy Policy at any time. Continued use of the app after changes constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 hello@ladidone.com